Frequently Asked Questions (FAQ)

1. I won an item at auction. What do I do?

If you placed your bid through an online platform, you will receive an email with an invoice. Usually, at the bottom of the invoice, there will be instructions about shipping. Please note that items can only be released to a shipper of your choice once they have been paid for.

2. Do you ship items? Watch Video

Collective Hudson does not have a shipping department. If you’re on our site, visit the Shipping section of our site to view a list of shippers we work with. Shipping and packing are the responsibility of the bidder. Items not picked up within 60 days of the auction will be considered abandoned. Please refer to the terms of the auction agreed to prior to bidding. Pick-up times are by appointment only, 10 AM - 4 PM, Wednesday through Sunday. Please bring any help and materials needed for transport.

3. How do I register to bid directly with you?

To register to bid directly with us, visit the Bid Form link on our website. There you will find all the necessary information on how to register for direct bidding.

4. What is the buyer’s premium?

The buyer’s premium is 30% for online bids and 25% for bids left directly with us.